🦅 Kestrel Alert

Terms of service

Last updated 22 July 2026

These terms govern your use of Kestrel Alert ("the service", "we", "us"). By creating an account or using the service you agree to them. If you are using the service on behalf of a business, you confirm you have authority to bind that business. Questions: info@kestrelalert.com.

1. What the service is

Kestrel Alert monitors UK companies you choose to watch and sends you email alerts when significant events appear on the public record (Companies House filings and notices published in The Gazette), together with a dashboard showing each company's event timeline. Alerts include a short explanation and a link to the underlying public filing or notice.

2. What the service is not

The service is an information service based on public records. It is not financial, investment, credit, or legal advice, and no alert or summary is a recommendation to extend, withhold, or withdraw credit, to trade or not trade with anyone, or to take legal action. Decisions you make about your counterparties are yours alone. For significant exposures, take professional advice.

3. Accuracy, completeness and timeliness

  • Our alerts are derived from public registers maintained by third parties (Companies House, The Gazette). We do not control those registers and cannot guarantee they are accurate, complete, or up to date.
  • We aim to deliver alerts promptly after an event is published, but we do not guarantee that every relevant event will be detected or that any alert will arrive within a particular time.
  • Some alert summaries are generated automatically, including with the assistance of AI. Summaries can contain errors; always verify against the linked source filing before acting.

4. Your account

  • You must provide accurate details and keep your login credentials secure.
  • You are responsible for activity on your account.
  • You may close your account at any time by emailing info@kestrelalert.com; see the privacy statement for what happens to your data.

5. Acceptable use

You agree not to:

  • resell, redistribute, or systematically extract the service's alerts or data;
  • use the service to harass any person or for any unlawful purpose;
  • attempt to probe, disrupt, or gain unauthorised access to the service or other users' data;
  • use the service in breach of the Open Government Licence terms that apply to the underlying public sector information.

6. Plans and pricing

Every account includes a free plan that can watch one company. Watching more companies requires a paid plan; current plans and prices are shown on the pricing page and include VAT. Payment is collected by our payment provider (Stripe) at the start of each billing period. You can cancel at any time from your billing page; your plan then runs to the end of the period already paid, and no further charges are made. If we change prices or plan features, we will give you reasonable notice by email, and changes take effect from your next billing period.

Invited creditor watches. Some accounts are created by invitation and include a free watch on a single named company that is in an insolvency process. That watch remains free of charge for the life of that company's insolvency case, up to and including the company's dissolution, even if paid plans are introduced for the service generally. The free watch is limited to the named company; watching any other company may require a paid plan.

7. Availability and changes

We provide the service "as is" and "as available". We may modify, suspend, or discontinue the service (or any part of it) and will give reasonable notice of discontinuation where practicable. We may update these terms; material changes will be notified by email or in the dashboard, and continued use after the effective date constitutes acceptance.

8. Intellectual property

We (and our licensors) own the service, its software, design, and content, excluding the underlying public sector information. Public register content is used under the Open Government Licence v3.0 (Companies House / The Gazette). You get a personal, non-transferable right to use the service for your business's internal credit-risk monitoring.

9. Liability

Nothing in these terms excludes liability that cannot be excluded by law (including for death or personal injury caused by negligence, or fraud). Subject to that: we are not liable for business losses arising from decisions made in reliance on alerts or summaries, for events the service did not detect or reported late, or for indirect or consequential loss. During any period in which the service is provided free of charge, our total aggregate liability to you is limited to £100.

10. Termination

We may suspend or terminate accounts that breach these terms. You may stop using the service at any time. Sections 2, 3, 8, 9, and 11 survive termination.

11. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction (if you are a Scottish or Northern Irish business, nothing prevents you bringing proceedings in your local courts where you have that right).